RETURN AND REFUND POLICY

RETURN AND REFUND POLICY

Resurrekta™ Eyewear

1. Overview:

At Resurrekta™ Eyewear, we are committed to providing our customers with quality eyewear and a positive shopping experience.

This Return and Refund Policy explains how we handle returns, refunds, and product-related issues, subject to applicable consumer protection laws.

2. Change of Mind Returns:

We generally do not accept returns or offer refunds for change of mind, buyer's remorse, or personal preference.

We encourage customers to carefully review product descriptions, images, specifications, and order details before completing a purchase.

3. Damaged, Defective, or Incorrect Products:

If you receive a product that is damaged, defective, or different from what you ordered, please contact our customer support team promptly.

When contacting us, please provide:

  • Your order number.

  • A description of the issue.

  • Clear photographs of the product and any damage, if requested.

Our support team will review the information and assist you with the appropriate next steps.

4. Replacements, Repairs, and Refunds:

Eligible claims will be reviewed based on the circumstances and applicable consumer protection laws.

Depending on the issue, an appropriate resolution may include:

  • A replacement product.

  • A repair, where appropriate.

  • A partial or full refund, where applicable.

Any resolution will be provided in accordance with applicable legal requirements.

5. Refund Processing:

If a refund is approved, we will provide information about the refund process.

Refund processing times may vary depending on the payment provider and the customer's financial institution.

6. Consumer Rights:

Nothing in this policy excludes, restricts, or limits any consumer rights or remedies that cannot legally be waived under applicable consumer protection laws.

7. Contact Us:

For questions about returns, refunds, or product issues, please contact:

Resurrekta™ Eyewear

Business Location: Puerto Rico, United States

Email: Resurrektatm@gmail.com

Phone: 352-216-2330

Customer inquiries are generally answered within 1–2 business days.